Report a TQL Stadium Issue
Contact the Guest Experience helpline.
To report an immediate TQL Stadium issue to our on-site team, text 513-822-5333 with your location and concern. Please find a Guest Experience Ambassador in a navy or royal blue top if you need assistance.
Directory
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Visit the Guest Experience Center by section E6 for listening devices and wheelchairs.
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The lost and found is located inside the the Guest Experience Center by section E6.
To report a lost item, please use this form to enter your details and a detailed description of the missing item.
This will connect directly with our lost property management system, NotLost.
If we find your item, we will contact you directly. This form should only be used if you lost an item at our stadium.
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The Pampers Family Room is located inside the the Guest Experience Center by section E6.
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The P&G Sensory Room is located inside the the Guest Experience Center by section E6.
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Click here for an interactive map of TQL Stadium.
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Parking
Plan ahead with parking passes, designated drop-off zones, event road closures, and public transportation.
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Entrances
Get directions to the the six entrances at TQL Stadium.
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Bag Policy
Only bags that adhere to TQL Stadium standards are permitted inside.
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Prohibited Items
Prohibited items must be returned to vehicles or disposed of before entering the stadium. There are no provisions to check items at the gates and items abandoned outside the gates will be confiscated.
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A-to-Z Guide
Your resource for everything related to TQL Stadium. For questions, please email our Guest Experience team at GuestExperience@tqlstadium.com.
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Concessions
Find concession stands, grab-and-go markets, and portable carts serving a variety of food and drinks.
TQL Stadium
Address
1501 Central Parkway
Cincinnati, Ohio 45214
Office Hours
Monday–Friday*: 9 am–5 pm
*On non-event days.