Privacy Policy
TQLS Stadium (“TQLS”) respects your privacy. The website currently located at https://tqlstadium.com, websites with this Privacy Policy linked out, the subdomains of those websites made available by West End Ventures, LLC (collectively, the “Websites”) on behalf of itself and on behalf of its affiliates (collectively, “we”, “us”, or “our”).
We are excited to engage with you through your use of the Websites and through our various online services, including those related to our stadium events and operations, provided by TQLS through the Websites (collectively, the “Services”). This TQLS privacy policy (the “Privacy Policy”) is meant to help you understand our practices regarding the collection, use, and disclosure of personal information in connection with these Services as well as inform you of your rights and choices about the use of your information. We will not use, disclose, or share your information except as described in this Privacy Policy.
This Privacy Policy applies to visitors to the Websites and users of any Services. Please remember that you are agreeing that you acknowledge the practices and procedures described in this Privacy Policy. If you provide Personal Information (as defined in this Privacy Policy), you also agree that Personal Information you provide may be transferred from your current location to the offices and servers of TQLS, its affiliates, and its authorized third parties. If you do not agree with this Privacy Policy and the TQLS Terms of Service, please do not use the Websites or any Service.
This Privacy Policy also applies to employees, contractors, applicants to become employees or contractors; the Personal Information collected from the foregoing in this context shall be referred to in this Privacy Policy as “Employee Personal Information”. Internal website and intranet web pages of TQLS shall be included within the definition of Websites under this Privacy Policy to the extent they are used to collect, use, or disclose Employee Personal Information. Please note there may be additional or different contracts, privacy notices or disclosures that govern our use of your Employee Personal Information.
(1) TYPES OF INFORMATION WE COLLECT
When you interact with us through the Services, we collect the information you provide, usage information, and information about your device. We also collect information about you from other sources like service providers, and optional programs in which you participate, which we may combine with other information we have about you. In the case of Employee Personal Information, we collect information relating to applications and employment. Here are the types of information we collect about you:
(A.) Personal Information
“Personal Information” is information that identifies, relates to, describes, or can be reasonably linked to, directly or indirectly, a particular individual or household. We may collect Personal Information (as we have done for the past twelve months) from you on or through the Services in a variety of ways, including, as applicable, when you register on the Websites, purchase or engage with a Service, participate in online contests, surveys, or games, sign-up for a newsletter or subscription, or purchase merchandise. We also may, from time to time, receive Personal Information about you from third-party sources to improve the Services, and for the various purposes outlined in this Privacy Policy. With the exception of Employe Personal Information, as discussed below, we collect Non-Sensitive Personal Information.
In the case of Employee Personal Information, we also collect both Non-Sensitive and Sensitive Personal Information relating to applications and employment. These terms are used throughout this Privacy Policy.
In the past 12 months we have collected and may collect the following Non-Sensitive Personal Information, from users of the Websites and Services:
i. Personal Identifiers, including your first and last name, birthdate, age, gender, and username.
ii. Contact Information, including your email address, phone number, and home address.
iii. Commercial Information, such as products or services purchased.
iv. Survey responses and inferences drawn from other Personal Information.
v. Financial Information, including your credit card number and purchasing history.
vi. Internet or Other Electronic Network Activity Information, including, but not limited to, your internet browsing history, search history, and information regarding your interaction with an internet website, application, or advertisement.
In the past 12 months we have also collected and may collect the following Non-Sensitive Employee Personal Information:
i. Personal identifiers, such as name, address, date of birth.
ii. National or Government Identifiers, such as SSN, passport and visa information, and immigration status and documentation.
iii. Educational and Professional Background, such as your work history, academic and professional qualifications, educational records, references, and interview notes.
iv. Contract Engagement Details, such as your title, service dates, and amount of contract or engagement.
v. Employment Details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records.
vi. Financial Information, such as banking details, tax information, payroll information, and withholdings.
vii. Health and Safety Information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information.
viii. Information Systems (IS) Information, such as your search history, browsing history, login information, and IP addresses on the Company’s information systems and networks.
ix. Surveillance Information, such as call monitoring and video surveillance.
In the past 12 months we have also collected and may collect the following Sensitive Employee Personal Information:
i. Additional national or government identifiers, such as SSN, passport and visa information, and immigration status and documentation including your social security number.
ii. Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns.
iii. Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to an office location.
iv. Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status, as applicable and as provided.
v. Physical characteristics, such as clothing sizes (if applicable to role).
(B.) Device Identifiable Information
We may collect information that may not reasonably identify you or a household personally but is linked to your computer or device (“Device Identifiable Information”). We collect Device Identifiable Information from you in the normal course of providing the Services. When you visit our Websites to browse, read, or download information, we automatically collect information about your computer that your browser sends, such as your IP address, browser type and language, access times, pages visited, and referring website addresses. We may use Device Identifiable Information to analyze trends, help administer the Services, track the online movement of users, to learn about and determine how much time visitors spend on each page of the Websites, how visitors navigate throughout the Websites or use other Services, and to gather broad demographic information for aggregate use. We may also collect Device Identifiable Information through “cookies” or “web beacons” as explained below.
In addition, we may collect information about your mobile device such as the type and model, operating system (e.g. iOS or Android) and version, carrier name, mobile browser (e.g. Chrome, Safari), applications using our Websites, and identifiers assigned to your device, such as its iOS Identifier for Advertising (“IDFA”), Android Advertising ID (“AAID”), or unique device identifier (a number uniquely given to your device by your device manufacturer), sometimes referred to as a mobile carrier ID.
We may also collect your location information, such as your zip code or the approximate geographic area provided by your Internet service provider (“ISP”) or location positioning information provided by the location services and GPS features of your mobile device when location services have been enabled.
(C.) Aggregated and De-Identified Information
We also collect and use aggregated or de-identified information. Aggregated or de-identified information is not considered Personal Information under applicable law or this Privacy Policy because this data does not directly or indirectly identify a person.
(2) HOW WE COLLECT YOUR INFORMATION
(A.) Cookies and Web Beacons
To help us serve you better, through the Websites we may collect Device Identifiable Information from you through technologies such as “cookies” and “web beacons” (which are also called clear GIFs, pixel tags, or pixels) or by tracking internet protocol (“IP”) addresses.
“Cookies” are small data files that are stored by your web browser when you interact with a website. When you visit a webpage, the cookie sends back Device Identifiable Information.
“Web beacons” are small graphic images (usually invisible) that can be embedded in content and ads on a webpage that track usage of the Websites and effectiveness of communication. These web beacons can then be used to recognize our cookies and to monitor certain user interactions with a website.
Cookies operate in the background, and you can turn them off by adjusting your Web browser settings, but doing so may make it difficult to use some of the features on the Websites or the features may not be available to you. We may use cookies to make your Website experience easier by, for example, remembering your preferences, keeping track of your login name and password.
We may also use cookies, web beacons and other activity tracking tools on the Websites and through other Services to collect your engagement metrics, including your Personal Identifiers and Device Identifiable Information, related to your activity on the Websites and Services.
For more information on your choices regarding cookies, you can review the FTC’s guide to opting out of online tracking for computers and mobile devices. You can also see the “All Users: Your Rights, Choices and Controls” section below for ways to opt-out.
Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services that you do not want them to track your online activities. The Websites and Services do not currently support Do Not Track requests.
(B.) Other Direct Interactions with You
You give us your information in your direct interactions with us. We collect information you provide to us when you register accounts on our Websites and other Services; request newsletters, and other products, services, or information from us; respond to surveys; or otherwise interact with us. This information includes the categories of Personal Information described in Section 1(A) and Device Identifiable Information, which you give us from time to time. As an Employee, job applicant, or contractor, we may collect Personal Information when you create an account on our careers website or submit a job application.
Except for IP addresses, we may match Device Identifiable Information with Personal Information that we may have from or about you, which would allow us to identify you. We may use this information to provide you with offers that are available where you physically are located.
(C.) Social Media
When using the Services or when using certain third-party social networking services (e.g., Facebook, Twitter) (each a “Social Network”), you may have the option to connect your Service information and activity with your Social Network information and activity. If you authorize such a connection, you permit us to share or publish information about your Service activity with that Social Network and its users, and to access certain of your Social Network information, as disclosed to you at the time you consent to the connection. Information we may share with a Social Network may include technical information about your Service activity, your Service comments, or the videos you watch on the Service. Information we may access about you, with your consent, from a Social Network may include, but is not limited to, your basic Social Network information, your location data, your list of contacts, friends or followers and certain information about your activities on the Social Network. If you permit a connection between a Social Network and a Service, we (and that Social Network) may be able to identify you and to associate information received pursuant to the connection with information we already have about you. For more information, please review the privacy disclosures and terms of your Social Network account, which govern how that account information is collected and shared with us.
(D.) Other Third-Party Sources
TQLS may also receive other information from Service Providers (as defined in this Privacy Policy) in connection with the operation of our Services, including when you purchase our tickets or take our surveys through a third-party vendor. We may also receive information from Service Providers through marketing and demographic studies that we use to supplement Personal Information and de-identified information provided directly by you. Similarly, we may receive Personal Information from advertising partners. We may also receive information from background check service providers in connection with our employee and contractor applications.
(3) HOW WE USE YOUR INFORMATION
For the Purpose Collected: If you provide Personal Information for a certain reason, we will use the Personal Information in connection with the reason for which it was provided. For instance, if you sign up for an email newsletter, we will use your email address to send you the newsletter. Also, if you register or open an account on the Services, the Personal Information you provide may be used to maintain your account, provide you access to certain features of our Services.
Support from Service Providers: In addition, Personal Information and Device Identifiable Information we collect may be used by us and by third-party service providers (as has been for the past twelve months), such as hosting providers, data management companies, address list hosting companies, e-mail service providers, analytics companies (e.g., Google Analytics), distribution companies, fulfillment companies, payment processors, and other partners that may offer you certain products or services in connection with your use of the Websites and Services (e.g., partners providing race time results) (collectively, “Service Providers”) for a variety of purposes, including to:
· contact you about the Websites and/or Services you have requested;
· provide you with Services or information you have requested, or products or services you have ordered or signed up for, such as newsletters;
· confirm or fulfill an order you have made;
· administer your participation in a race, promotion, survey, or voting poll;
· facilitate the operation, maintenance and improvement of the Services, our business operations, and internal record keeping;
· Share Non-Sensitive Personal Information to our marketing partners to provide you with advertising that may be more relevant to you;
· with your permission, send you, or facilitate your receiving, promotional material or special offers from TQLS, our partners, or other third parties. If you no longer wish to receive promotional e-mails from us or our partners, or have your information shared with third parties as previously described, you may change your mind and/or your preferences by following the directions in the “All Users: Your Rights, Choices and Controls” section of the Privacy Policy below.
Our Service Providers are given the information they need to perform their designated functions in connection with the Services, and, except for those instances we specifically allow, we do not generally authorize them to use or disclose your Personal Information for their own marketing or other purposes.
Identity Verification and Security: We also may obtain information about you from other businesses to verify your identity so we can properly process your requests and prevent fraud. By accessing and using our Services, you agree that we may use your submitted and obtained Personal Information and Device Identifiable Information for such purposes and to maintain the security of the Services.
Product Improvement and Marketing: TQLS and our Service Providers may also use your Personal Identifiers, Contact Information, Biographical Information, Financial Information, Device Identifiable Information, and other information collected through the Services to:
· help us improve the content and functionality of the Services;
· better understand our users and their preferences;
· provide customer support;
TQLS may also use this information to communicate with you regarding the Services and, to the extent permitted by law, to tell you about services provided by others we believe may be of interest to you.
Enforcement and Legal Obligations: TQLS may use your Personal Information to enforce our TQLS Terms of Service or investigate and prevent activities that may violate our policies or be illegal, and to respond to legal proceedings and obligations.
Recruitment of Employees and Contractors: TQLS collects Employee Personal Information in connection with applications and employment to use or disclose as appropriate to:
· Comply with all applicable laws and regulations.
· Recruit and evaluate job applicants and candidates for employment.
· Conduct background checks.
· Manage your employment relationship with us, including for:
· identity verification;
· onboarding processes;
· timekeeping, payroll, and expense report administration;
· employee benefits administration;
· employee training and development requirements;
· the creation, maintenance, and security of your online employee accounts;
· reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;
· workers’ compensation claims management;
· employee job performance, including goals and performance reviews, promotions, discipline, and termination; and
· other human resources purposes.
· Manage and monitor employee access to our facilities, equipment, and systems.
· Conduct internal audits and workplace investigations.
· Investigate and enforce compliance with and potential breaches of our policies and procedures.
· Maintain commercial insurance policies and coverages, including for workers’ compensation and other liability insurance.
· Perform workforce analytics, data analytics, and benchmarking.
· Administer and maintain our operations, including for safety purposes.
· Exercise or defend our legal rights, and those of our employees, customers, contractors, and agents.
(4) HOW WE MAY SHARE YOUR INFORMATION
(A.) Sharing of Personal Information
“Share” is defined to include sharing, renting, releasing, disclosing, disseminating, or making available Personal Information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.
In the last twelve months, TQLS has Shared some Non-Sensitive Personal Information, including Personal Identifiers, Contact Information, Commercial Information, and may have shared Inferences drawn from other Personal Information, to some of its sponsors and partners (e.g., TQLS affiliates) for the purpose of those sponsors and partners marketing products and services that may be of interest to our fans.
We do not use or disclose Sensitive Personal Information for purposes other than the purposes listed in section 7027(m) of the California Consumer Privacy Act (CCPA) Regulations.
(C.) Service Providers and Third Parties
We Share Personal Information and Device Identifiable Information with Service Providers, as described above in “How We Use Your Information”.
In addition to the information sharing described in Section (A) above, we may share with third parties aggregated and de-identified information collected on or through the Services for various purposes such as fan research and audience analysis. Aggregated and de-identified information does not include and is not linked to any Personal Information that can identify you or another individual person, but we may use your IP Addresses to verify users’ locations for various purposes, including blackout restrictions. Examples of service providers and third parties include Salesforce, SeatGeek, and Stack Sports.
We may permit access or provide Personal Information to third parties that are providing services on our behalf in connection with the Services, such as hosting, payment processing, and consent verification.
We may use or disclose your Personal Information as appropriate under applicable laws to respond to requests from public, governmental, and regulatory authorities; to comply with court orders, litigation procedures, and other legal processes; to obtain legal remedies or limit our damages; to protect the operations of our group entities; and to protect the rights, safety, or property of you or others.
Users may send information about our products, events, or the Services, to their friends and family members by using an “E-mail to Friend” or similar feature in the Services or in an e-mail that we have sent them. We do not further contact those individuals without their consent to do so.
With your permission, we may share your Personal Information with our marketing partners and other third parties so that they may contact you directly regarding special promotions or offers (such as subscriptions to and promotions for goods and services). We are not responsible for how these third parties may use your Personal Information, and such uses are subject to their own policies. If you have consented to our sharing of your Personal Information with third parties for such third parties’ marketing purposes, you can change your mind at any time and may let us know by following the instructions in the “All Users: Your Rights, Choices and Controls” section below.
(5) DATA RETENTION
We will only retain Personal Information for as long as necessary to fulfill the purposes for which we have collected such information, including for the purposes of satisfying any legal, accounting or reporting requirements. To determine the appropriate retention periods for all Personal Information, we consider the amount, nature and sensitivity of the Personal Information, legal requirements, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the Personal Information and whether we can achieve those purposes through other means.
(6) SHORT MESSAGE SERVICE
We may make available a service through which you can receive messages on your wireless device via short message service (“SMS Service”). You understand that your wireless carrier’s standard rates apply to these messages.
If you subscribe to one of our SMS Services, you may be required to register and provide Personal Information. We may also collect the date, time, and content of your messages in the course of your use of the SMS Service. We will use the information we obtain in connection with our SMS Service for the purpose of sending the SMS messages as well as for sharing with advertising partners. If fees are charged to your wireless account invoice, we may provide your carrier with your applicable information to facilitate the transaction in connection therewith. Your wireless carrier and other service providers may also collect data about your wireless device usage, and their practices are governed by their own policies. We may also contact your carrier, which may access the content of your wireless account, for the purpose of identifying and resolving technical problems and/or Service-related complaints. We do not guarantee that your use of the SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service. You may change your mind and unsubscribe to SMS Services at any time by following the instructions in the “All Users: Your Rights, Choices and Controls” section below.
(7) THIRD-PARTY ADVERTISING
We may allow other companies that are providing advertising content, social networking services, or other services on our Websites to set and access tracking technologies such as cookies on your computer. These companies may collect information about your visits to the Websites in order to measure and assess the effectiveness of online advertising and to provide and better target advertisements about goods and services of interest to you. While the information collected by these third parties from you while you are visiting our Websites is not personally identifiable, some of these third parties may also combine such de-identified information with other information they have collected from various other sources, such as their own past online and/or offline purchase information and web usage from other sites. Such other information may include Personal Information, as well as demographic and behavioral information. Those companies’ use of cookies, and the information collected, are governed by those companies’ privacy policies, not ours. Please see the “All Users: Your Rights, Choices and Controls” section below for ways to opt-out of this third party advertising.
(8) ALL USERS: YOUR RIGHTS, CHOICES AND CONTROLS
You have various choices with respect to the collection of and certain of our uses of the Personal Information we collect from you on or through the Websites or Services. If you have not consented to us using your Personal Information as described in this Privacy Policy, we will only use it to complete the transaction or provide the service or product you have requested. Please note that not all of these rights may be available to users in all jurisdictions. Please note that if you choose to delete your information or opt out of the collection and use of your information, you understand that certain features of our Website(s) and/or Services may no longer be available to you.
(i). Your Rights
1.1. Right to Opt-Out/Opt-In
If you have agreed to receive communications or solicitations from us (and/or signed up for an account with us), and you later change your mind, you can revise your preferences by contacting us at as indicated in the “Contact Us” section of this Privacy Policy. You also may opt out of receiving all future promotional e-mails from us by clicking on an opt-out or “unsubscribe” link within the promotional e-mail you receive. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your other relationship, activities, transactions and communications with us.
If you have agreed to have us share your Personal Information with third parties so that they may contact you about promotions (and/or signed up for an account with us), offers and other information, you can revise your preferences by contacting us. If you do request to have us stop sharing your Personal Information with other entities for their direct marketing purposes, such request will only apply as of the date of your request, and we will not be responsible for any communications that you may receive from entities that received your Personal Information prior to such request. In these cases, please contact that entity directly or click on the opt-out or “unsubscribe” link that should be included within the promotional e-mail you receive from such third party.
1.2. Right to Know
You have the right to know and confirm that we are processing your Personal Information. You also have a right to access and see what data and Personal information we have collected about you, the business or commercial purpose for collection, the categories of third parties with whom we have shared your information (if applicable).To the extent feasible, you may request for us to also provide a copy of your Personal Information that you previously provided in readily usable format to permit you to transfer your data to another entity.
1.3. Right to Modify
You have the right to correct any inaccuracies in the data and Personal Information you provide to us.
1.4. Right to Delete
You have the right to request that we delete the Personal Information we have collected from you (and direct our Service Providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the information is necessary for us or a third party to do any of the following:
· Comply with a federal, state or local laws, rules, regulations or other legal obligations;
· Investigate, establish, exercise, prepare for, or defend any legal claims;
· Provide you a good or service;
· Perform a contract between us and you;
· Protecting an interest that is essential for your or another natural person’s life or physical safety;
· Prevent, detect, protect against, or respond to security incidents, identity theft, fraud, harassment, malicious or deceptive activities, or any illegal activity; or prosecute those responsible for any such action; or
· Preserve the integrity or security of systems; or investigate, report, or prosecute those responsible for any such action.
(ii). Exercising Your Rights
To exercise your rights under this Privacy Policy, please submit a verifiable consumer request to us as indicated in the “Contact Us” section of this Privacy Policy. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a request to know or delete on behalf of your child by providing proof of identity. The verifiable consumer request must:
· Provide sufficient information that allows us to reasonably verify whether you are the person about whom we collected Personal Information or an authorized representative.
· Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. We will not discriminate against you for exercising any of your rights described above. Unless permitted by the law, we will not deny you goods or services; charge you different prices or rates for goods or services; provide you a different level or quality of goods or services; or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
(iii). Response Timing and Format
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another forty-five (45) days), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will cover the 12-month period preceding receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. Subsection (iv) below describes how you can appeal our refusal to take action on a request to exercise your rights.
For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
(iv). Right to Appeal
If we refuse to take action on your request to exercise your rights, you may appeal our refusal. To appeal a refusal, please submit a copy of your request for an appeal and the original request to us as indicated in the “Contact Us” section of this Privacy Policy. Unless otherwise indicated in this Privacy Policy, within sixty (60) days of our receipt of your request for an appeal, we will inform you, in writing, of any action taken or not taken in response to your appeal. We will include a written explanation of the reasons for our decisions. If we deny your appeal, you may contact your local privacy enforcement authority to submit a complaint.
(9) SECURITY PRACTICES
We use reasonable security efforts to protect the Personal Information in our possession. However, no method of transmission or storage of data is 100% secure and we will not be responsible for any damage that results from a security breach of data or the unauthorized access to or use of information, whether Personal Information or Device Identifiable Information. To the extent we provide your Personal Information to any third parties, we will request that they use reasonable security measures to protect your information.
(10) LINKS TO OTHER SERVICES
The Services may contain links to other websites and online services, including links to our Service Providers, or our affiliates’, partners’ or advertisers’ websites. When you link to such other sites and services (including by means of clicking on hyperlinks, logos, widgets, banners or advertisements), you become subject to their terms of use and privacy policies posted thereon and/or applicable thereto. Because we cannot control the activities of third parties, please note that we are not responsible for the privacy practices of third-party websites. We encourage you to be aware of this when you click on a link and leave the Websites, and to read the privacy policies of every website that collects Personal Information from you.
(10) U.S. OPERATIONS, NON-DISCRIMINATION, AND MAKING A COMPLAINT
The Services are operated and maintained within the U.S. We make no assurances or representations of any kind that the Services are suitable for use outside the U.S. or in the country in which you reside. The information we collect is kept on servers in the U.S. and may be transferred to servers in other countries, subject to the terms of this Privacy Policy. We retain the Personal Information that we collect for so long as we continue to have a business purpose for it and as described in this Privacy Policy.
By accessing and/or using a Service, establishing an account, or making a purchase, you consent to the processing of your Personal Information as provided in this Privacy Policy. You may withdraw that consent by contacting us as indicated in the “Contact Us” section of this Privacy Policy. Please know that when you withdraw your consent, we may still use your information to the extent necessary to complete a transaction with you or as otherwise permitted by law. You are required to provide certain Personal Information in order to use a Service, to make a purchase or to take advantage of certain features available through the Websites. Your choice not to provide this information may prevent you from using the Services or may result in a need to terminate your account or an inability for you to use certain features. It is not our intent to discriminate against you for exercising your rights or the choices available to you. But, without certain information, the Websites and Services may not work as designed.
If you wish to object to or raise a complaint on how we have handled your Personal Information, you may contact us as indicated in the “Contact Us” section of this Privacy Policy.
If you are not satisfied with our response or believe our processing of your Personal Information is not in accordance with law, you may register a complaint with the appropriate governmental authority. West End Ventures, L.L.C. controls the Personal Information collected via the Websites and Services.
(11) CHANGES TO THIS PRIVACY POLICY
This Privacy Policy replaces any earlier version. You should review this Privacy Policy periodically as we may modify it from time to time. If we change our Privacy Policy in the future, we will post the changed Privacy Policy on the locations where the policy was previously posted. You will be able to determine what version of the Privacy Policy applies by the “Last Updated” placed at the end of this Privacy Policy. Where consistent with applicable law, your continued use of the Services after we have changed the Privacy Policy signifies your acceptance of the revised terms. Under certain circumstances (e.g., with respect to certain material changes to this Privacy Policy, including the way we use or share Personal Information previously collected from you through the Services), we may also elect to notify you through additional means, such as posting a notice on the front page of the Websites or by means of an e-mail.
(12) SPECIAL RULES FOR MINORS
Although most portions of the Website are directed to general audiences, we do not knowingly collect Personal Information from children under 18. Through parental provision and only with affirmative parental consent, we collect and process Personal Information on children under the age of 18 in certain areas of the Websites (Western & Southern Thanksgiving Day Race registrations or employment applications). If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will endeavor to delete that information.
(13) EXCLUSIONS
This Privacy Policy does not apply to any Personal Information collected by TQLS other than Personal Information collected through the Websites or Services or, in the case of Employee Personal Information, relating to recruitment, applications and employment. This Privacy Policy also does not apply to information about businesses or other non-individual users. TQLS reserves the right to use and disclose aggregated or de-identified information for any commercially reasonable purpose.
(14) CONTACT US
Please feel free to contact us if you have questions or concerns about this Privacy Policy or if you would like to exercise your applicable data protection rights at guestsupport@TQLStadium.com
Last Updated: July 23, 2025